Extend-by-Phone

Digital Payment Technologies (DPT) provides the industry’s first fully integrated Extend-by-Phone (EBP) pay station service, which allows consumers to receive parking expiration reminders and extend time for pay station-initiated parking transactions via text (SMS) messaging.

Extend-by-Phone does not require any user account and, works with both Pay-by-License Plate and Pay-by-Space configurations. EBP is compatible with virtually all mobile phones and delivers value for both consumers and parking operators.

You can learn more by viewing the Extend-by-Phone video:

Key Benefits

The EBP service can provide a number of benefits to your parking operation, most notably an opportunity to increase revenue. By making it more convenient for consumers to pay for parking, you can encourage compliance and reduce the number of consumers who risk getting a citation by not paying for the extra time they need. The net result is a better overall customer experience.

Convenience: When paying with credit card, consumers can provide their mobile phone number at the pay station to receive a text message reminder when their parking session is about to expire, consumers can even add time to their parking by simply replying to the reminder with the amount of additional time they need. No longer do consumers need to rush back to the pay station or risk getting a citation; a simple text message allows them to extend their parking session remotely and resume their activities with peace of mind.

Increased Revenues: Only a small fraction of vehicles parked in violation are actually caught by enforcement officers. The convenience of EBP for the consumer promotes compliance with parking regulations. Since no account setup is required, it’s easier for consumers to pay, to extend their parking session, than risk receiving a citation. For parking operators, this means more equitable use of parking resources and higher bottom line revenue.