Municipalities

Digital Payment Technologies (DPT) provides parking solutions tailored to municipal parking needs. Our LUKE and SHELBY parking pay stations allow municipalities to deliver improved service to consumers, manage turnover and congestion, and contribute positively to their bottom line.

Improve Service to Consumers

DPT parking pay stations offer a wide range of payment options, including coins, bills, credit cards, value cards, and coupons. This ensures that consumers are able to complete a parking transaction with their choice of payment method. Our solution is even integrated with Pay-by-Phone systems, so that consumers can initiate or extend a parking transaction on their mobile phone. In order to make the parking experience easier and to help consumers embrace multi-space pay stations, DPT’s machines support prompts in multiple languages conveyed through a large color LCD screen. Experience has shown that consumers are more satisfied and more likely to comply when paying for parking is convenient and easy to understand.

Encourage Turnover and Reduce Congestion

Municipal parking authorities are concerned with ensuring that the shared resource of parking is used proportionately. They also have an interest in managing congestion in crowded downtown locations. These two objectives are linked. Using our advanced pay stations, municipalities can implement flexible parking rates that can be modified in real-time to achieve desired turnover levels and optimal parking space occupancy, thus reducing the number of vehicles circling in search of on-street parking. DPT pay stations support flexible parking models, which can accommodate more vehicles in the same curb space than single-head meters, further reducing congestion due to circling.

Improve the Bottom Line

Our pay stations enable municipalities to increase revenue from their parking operations. Because the pay stations’ rates are more flexible than single-head meters, it is possible to offer programs such as daily parking or special event parking or a “hopper pass”, which are popular with consumers and drive additional adoption and revenue. They also prevent lost revenue from consumers piggybacking time left on the meter. The diversity of parking models supported, such as Pay-and-Display (PND), Pay-by-Space (PBS), and Pay-by-License Plate (PBL), as well as the License-Plate-Enabled Parking Ecosystem, allows municipalities to select the model that is most appropriate to their on- or off-street needs in order to maximize revenue. Multi-space pay stations like DPT’s offer superior operational efficiency. Cities have noticed an improvement in meter operations staff efficiency, a reduction in overturned citations, a decrease in out-of-service-meter complaints, and a drop in meter hooding time. Finally, our Enterprise Management System (EMS) backend can also integrate with additional third-party offerings, such as citation management systems and space sensors, allowing even greater improvements to operational efficiency.